You can rely on us when your regular dentist is busy, or you have a problem at the worst possible time (as is usually the case). We offer extended hours and will do our best to fit you in ASAP. Phone us any time; messages left after hours will be reviewed and we'll contact you to discuss treatment as soon as we're able.
You won't feel like an inconvenience
Emergency dental care is all we do! We take the time to make sure you’re treated with the best possible care, based on your condition, and you won’t feel rushed like we’ve squeezed you in between other regular appointments. We always ensure you’re kept well-informed every step of the way.
You don’t want to feel rushed or confused about your treatment, and we don't want that either.
We’re just like your regular clinic – but with better availability
Our team members are fully qualified, and we have all the equipment you’d expect at your usual dental practice. You’ll find our clinic clean and welcoming, with all the elements of comfort (including TVs) for your enjoyment. The main difference is that we're open when your dentist isn't. 365 days a year, with extended hours and messages monitored after hours.
We’re located in central Calgary with complimentary parking anytime
You can find us on Macleod Trail, just a few minutes North of Chinook Centre and next to the 39th Ave C-Train Station. We have reserved parking on the north side of the parking lot, marked with signs.
We won’t downplay your discomfort
Because urgent dental care is all we provide, we understand how much pain you’re in, and you won’t be made to feel like a bother. Our experienced Calgary dentists and team members are happy to take good care of you.
We are empathetic to dental fears
It’s hard enough visiting your regular dentist when you’re scared. It’s even worse when you’re suffering from an urgent problem like a broken tooth and have to put your trust in a new dentist.
Whether it’s over the holidays or late in the evening, we’ll take the time to make you comfortable and put you at ease.
On weekends, holidays, or after your regular dentist is closed, we’ll take the time to make you comfortable and work hard to alleviate your discomfort.
Common Questions + Concerns
How do I know if my condition is urgent?
When you phone our clinic we will ask you questions and assess your situation, to determine how urgently treatment is necessary.
If it's the evening or middle of the night, in some cases your treatment can wait until the morning. In some cases it can't, and we can see you at any time of night to offer treatment and relief.
The only way to know for sure is to phone us and we will answer your questions.
Please phone our clinic as your first step in getting help.
We do accept walk-in patients, but we encourage you to speak with us first to receive the best possible schedule for your treatment. This way we can also assess your situation over the phone and see how urgently you need to be helped.
We offer extended hours into the late evening, 365 days a year, and have extended hours compared to the majority of other clinics. Messages left by phone after hours will be reviewed, and treatment can be provided as promptly as possible in the morning.
Give us a call at 587-351-2243 to see if we're available and to discuss your current condition.
Will I have to wait at the clinic?
With a pre-booked appointment, our wait times are typically insignificant, just like what you'd expect at any other dental clinic.
If you are a walk-in patient it's less predictable and you may need to wait while we finish treating another patient. We'll still aim to keep your wait as short as possible, but please consider that emergency treatment can sometimes take longer and we'll always spend the time to do it right.
For these reasons, we recommend that you call ahead to schedule an appointment, even though walk-ins are welcome.
Are walk-in patients accepted?
Yes, we do accept patients without an appointment during daytime and evening hours, though it's greatly preferred that you phone us first. This way we can assess your situation, discuss scheduling and short-term availability, and ensure you don't have to wait at our clinic to be seen by the dentist.
Yes, there is a convenient and free parking lot in front of our clinic, with easy access from Macleod Trail Northbound.
If you are traveling Southbound on Macleod Trail, turn left on 39th Ave, at the T-Intersection turn right on 42nd Ave, then turn right on Macleod Trail to head Northbound. We're located half a block North.
Yes, we accept nearly any dental insurance policy to help you cover the cost of your treatment. This will be discussed when you first call our clinic.
Can you direct bill my insurance company?
Yes we can. When we discuss your insurance coverage, we can discuss the option of direct billing with you. Feel free to ask us any additional questions you have when you phone in.
Will you see me as a patient if I don't have dental insurance?
Yes. You will simply be responsible for paying for your treatment with cash, debit, or credit card (except American Express).
Do you need to contact my regular dentist, or obtain anything from them?
We don't need anything from your dental clinic in order to provide treatment, but in some cases it can be helpful.
If your regular dentist is open, but you weren't able to book an appointment with them, we should be able to obtain your patient files and previous x-rays from them. If the x-rays are recent enough and display what we need, then we can sometimes use them in your treatment at our clinic. Though in some cases we will be required to take our own x-rays for your emergency treatment, to do an up-to-date assessment.
What do I need to bring with me?
For administration purposes, please arrive with government-issued photo ID and your insurance card/information. If you receive coverage through Alberta Health's Coverage for Seniors program, please bring your Alberta Health Card. Bringing a credit card will also allow us to direct bill your insurance provider.
For treatment purposes, please bring along any "pieces" that we may need if you've experienced a knocked out tooth, broken tooth, or chipped tooth, orthodontic bracket, retainer wire, or restoration such as a filling, bridge, veneer, dentures, etc.
For more information on how to prepare for your appointment, please call us at 587-351-2243587-351-2243
Can a child's dental emergency be treated at your clinic?
Yes, and it's not uncommon for us to help children who have suffered an injury, broken / chipped a tooth, or are suffering any other discomfort or dental emergency.
For emergency treatment, it's quite important that your child is cooperative and compliant when visiting your regular dentist. If so, we should have no problem treating them at our clinic as well. We also have accessories and props which can also help children cooperate and feel comfortable, just like your regular dental clinic may have.
However, if your child has difficulties being compliant with your regular dentist, or has special needs, treatment at our clinic may not be the best option for them. You may contact us and we can discuss whether we'd recommend visiting a specialist or the ER.
Will you treat patients that don't live in Calgary?
Yes, we accept any patients at our clinic.
We are able to treat you at our clinic if you're experiencing a dental emergency while traveling in/near Calgary, or live outside of Calgary and don't have access to a dentist because they're closed, it's the weekend, they're booked up or on vacation.
We often see patients from Airdrie, Okotoks, Strathmore, Cochrane, Chestermere, Langdon, Didsbury, Carstairs, Turner Valley, High River, Canmore, Red Deer, Lethbridge, Black Diamond, and other areas surrounding Calgary.
What happens after my treatment at Emergency Dental YYC?
Once your treatment at our clinic is complete, we recommend you follow up with your regular dentist at the earliest convenient time you can see them.
We do not provide regular dental care such as cleanings, hygiene or check-ups, so once your immediate problem has been resolved you will resume routine care at your regular dentist.
Depending on your situation, the treatment we provide may be the first step to full recovery and your regular dentist can resume the full treatment after we've solved the immediate problem. In other cases, it can simply be helpful to discuss the work we've done with them and update them on your situation.
If x-rays were taken at our clinic, we will always share them with your regular dentist and provide any details that they need to know. This will be discussed with you when you visit our clinic.